Papanack Park Zoo — Zoo in Wendover

Reviews of Papanack Park Zoo

• Mason

  Added 2015.11.25

  The first time i got a cruelty pound shut down i was 6 years old. Be the 6 year old i was and help... i honestly did not know my worst fears were going to be the reality... i had expected it not to be as bad but the hostility of the staff when i asked a basic question regarding why they had the lion on the certain diet it was on (as it was not proper) was very strange. this was a very strange place.
• Abigail

  Added 2015.11.07

  Went today with family and had a terrible time. Snack stand one young girl operating, half the menu wasn't available and guests were lined up, one mom trying very hard to keep her two very young kids occupied while they waited 45 minutes for ONE FRENCH FRY and the drinks. None of the food I ordered was available and so when I ordered something else, the French fries were burnt and tasted gross. I brought to the attention of BROOKE (THE OWNERS DAUGHTER WHO CLEARLY FELT ENTITLED TO TREAT CUSTOMERS LIKE TRASH) Who told me fresh ones would be the same because the grease needed changed. She has so much attitude, and was even causing a scene. I explained to her that many customers, like myself and my family with kids where also in the sand boat just waiting impatiently terrible. she was offended, and raised her voice. I told her that was no way to treat a customer who just paid almost$60 to spend the day. She went on and I left the area. Then I went and talked to the front manager , Cameron who gave me back a measely $2.25 for the fries while Brooke snapped at Cameron and said "if you give her that money she's not getting more fries ". Then I overhead a worker talking to the front manager Cameron complaining about ME!! saying to ignore my reactions and went on. I said I heard that and it's no way to treat a customer. The place wasn't well kept, nothing like it was last year when we had a wonderful day. This time I was being chastised by some kid because her parents own the place and my kids didn't get to eat. I will never go back there to such an unprofessional place!!!! I am a VICE PRESIDENT in my firm and I would never talk to the CEO OR JANITOR the way they treated me. And they left a poor 15 year old girl to deal with all the unhappy customers until BROOKE came to help. Never again. There were many unhappy customers. I was just willing to vocalized my discontent!
• Matthew

  Added 2015.07.03

  I was visiting the zoo today, I found the place was well kept and the staff was absolutely wonderful! All the staff was polite and handled a discontent customer with the highest level of professionalism. Unfortunately you can't win them all.
• Hayden

  Added 2015.06.19

  The trainers were amazing with the animals and were able to answer questions and get involved with the audience. We got to learn alot of new and exciting information from the staff.
• Devin

  Added 2014.05.24

  Y’all abuse your animals, those cages are itty bitty, you’re stupid if you think a monkey can survive in that. I highly suggest to never visit this place. Ever. Don’t spend money on this garbage of a “zoo.”
• Connor

  Added 2014.05.12

  What a great place to spend the day with the family, I would definitely recommend this for an outing, we arrived shortly after 10am, and left around 4pm. Lots to see and learn.
• Jackson

  Added 2013.09.16

  i went to see what it was all about... as someone who studies and works in agriculture... this was a horrible scene. i made a complaint about the behavior of a few of the animals as i am trained in agricultural science with licensing in handling wild life, and the hostility i was met with when i made these complaints were unimaginable. i was told i knew nothing and then i said my background and they shut up and told me i had to leave. ANYONE AND EVERYONE WHO GOES REPORT REPORT REPORT if you witness anything that looks like strange behavior from the staff or the animals. if you want anything to change, it starts with a call to local officials and cruelty societies.
• Emily

  Added 2013.07.14

  For a small town zoo, it's in better shape than I thought it would be. We went on their event "boo at the zoo" and the girls totally loved it! They enjoyed the play stuctures and loved the fact that they could dress up even though it wasn't Halloween just yet. They even had face painting today!